FAWCare: Your Fleet’s Best Ally
At FAW Trucks Australia, we understand that the real test of a truck isn’t just how well it performs out of the yard — but how reliably it performs every day. That’s why we proudly present our after-sales program: FAWCare.
Genuine Parts, Genuine Peace of Mind
When you invest in a FAW, you’re investing in more than just a vehicle. You’re investing in a system designed to keep your trucks on the road, doing what they do best. FAWCare delivers this through a full stock of genuine FAW and tier-one components, from filters and brakes to clutches, cooling and electrical systems all validated for Australian conditions. This means you get the right part, first time, and reduce the risk of performance setbacks.
National Support, Local Responsiveness
Our Melbourne-based national parts warehouse means fast delivery to our authorised dealer and service network across Australia. With deep local stock and a growing after-sales network, FAWCare is structured to minimise downtime and maximise your earning hours. Whether you’re in major metro zones or remote regional routes, our commitment is to get your fleet moving again, as quickly and efficiently as possible.
Building Long-Term Value
Every component, every service and every support call under FAWCare is about protecting your investment. By using genuine parts and accredited service channels you safeguard warranty programs, ensure better resale value and avoid costly breakdowns. FAWCare isn’t just about fixing trucks it’s about preserving your business continuity.
Serving You, Wherever You Are
With an easy-to-use dealer locator and service map, you’ll find your nearest FAW authorised service outlet quickly and reliably. Our network is growing, so wherever your operations take you in Australia, you can count on our support.
More than just a heavy-duty vehicle
When you choose FAW Trucks, you’re choosing more than just a heavy-duty vehicle you’re choosing a partner committed to keeping your fleet on the move. With FAWCare, you gain access to genuine parts, national support and a service network built for the realities of Australian freight-haul and transport.
Stay strong. Stay moving. Stay FAW.