FAWCare
After-sales support to keep you moving
Start strong, stay strong.
FAWCare supports your fleet with genuine parts, technical expertise and market-leading national service – so your trucks spend more time earning and less time in the workshop.
After-sales contact number
1300 FAW AUS (1300 329 287)
Genuine Parts
Get the right part, first time. We stock the full catalogue of genuine FAW and tier-one components in Australia – filters, brakes, clutches, cooling, electrical and more—validated for Australian conditions.
Our Melbourne parts warehouse supports fast delivery to dealers nationwide, reducing downtime and protecting warranty and resale value.
Aftersales Network
Our National Parts Distribution Centre in Melbourne supports FAW dealers and authorised service outlets across Australia.
With deep local stock and fast dispatch, we get the right parts where they’re needed – so trucks get back to work sooner.